Are You Rolling The Dice with Your Advertising?

No one wants to waste money, the least of which is business money for a very small business owner. Are you rolling the dice with your advertising dollars? Hit or miss? Whether you advertise online, offline, or both, it is important to plan your markets.

To small online sellers, that means we need to know who our customer is and where they can be found. When that is determined, we must go through the exercise of researching advertising opportunities within that demographic.

Artists and crafters especially can be unaware of this important step. I read in forums all the time about sellers sharing their advertising success and missteps, regardless of product, customer demographic, or price category. If you sell little girls' hair bows and have great success with advertising on several blogs, it is likely that my jewelry is not targeted to that audience. Although sellers have a kind heart and want to share what they know, it is important for you to step back and ask "is this where the customers for my products are?"

Basic marketing is truly not rocket science but requires that we think through our decisions. Here are a couple of out-of-the-box conceptual ideas of where to find customers online or offline for a variety of handmade products to jump-start your thinking for your own products:

• Handmade hats, crochet, knitted, felted-cold climates, cold weather sports gatherings, colleges/universities,
  

• Little girl hair bows-dance schools, pageants, first communion outfits, children's photographers
  

• Home decor pillows-independent interior designers and decorators, model home stagers, home staging consultants
  

• Photography-tourist shops, independent interior designers, home stagers, model home designers
  

• Journals and Diaries-college students, poetry reading groups, English teachers/assistants
  

I hope you get the picture. Brainstorm about who would love and use your product. Then, think out-of-the-box about where they are!

How You Distribute Your Marketing Message is Important!

How do you communicate with your customers? Email? IM? Twitter? Social Networks? Snail mail? Phone? Print, Handwritten, Virtual?

Knowing your target customer's demographic is essential in planning your communications campaigns!

To grab your customer's attention, your messages need to be seen, so ensure that your customers are receiving communications in a way that they embrace. With so many distractions in the media today that competes with your business messages, you may as well purposefully plan to distribute your messages in a way that will be delivered successfully to your customers.

Here are the top three generations and known communication preferences:

The Y Generation (Net Generation Millennials, Echo Boomers, and iGeneration): born 1976-2001

This is the first generation to grow up immersed in a digital and Internet-driven world and all uses of digital technology is the way to reach this group. Cell phone texting, social media, Internet, blogging, and microblogging will win over standard single email campaigns.

Gen X: born between 1961 and 1981

Gen X grew up with computers in classrooms and later on, computers in their homes. As users of early cell phones and the World Wide Web, Gen X continues to embrace technology and gadgets. As adults, they still strive to increase their level of automation in their lives. Email campaigns, as well as Internet-based communications and promotions are received well by Gen X.

Baby Boomers: Born between 1946-1964

This group was introduced to technology in the 90s as they approach their 50s. Technology was not embraced for its value, but seen as a fun gimmick with no real value.

Older boomers may utilize email, but checking email is infrequent and social media is not a desire or skill. Personal communication, such as handwritten letters and notes and even phone calls will win over many boomers before email campaigns or tweets.

Generational demographics are interesting, especially in how you should structure your marketing efforts to reach them. There are many books on the subject. Here is a list of interesting books from Indie CEO on how to market to generational demographics that you might like to peruse!

Be sure to check out GalleriaLinda and IndieCEO's resource page for links to things you can use!

Painless New Year's Planning for Your Indie Business

It is time! The celebrations have given way to new days for our indie businesses. Away with the old and in with the new!

Has anyone ever asked, encouraged, cajoled, or otherwise arm-twisted you into writing a business plan for you business? Ah....I though not. My famous line is,"If you don't know where you are going, you will never get there." And, I could add, "If you don't know where you have been, you will repeat the same old results."

*Puts on marketing hat.*

Business plans are like math, even to me. They are boring, stodgy, stiff, suck-your-brains-out exercises that are supposed to help you direct your business strategy. Heck! A lot of us did not start this to be a business, anyway...right? GalleriaLinda was born out of encouragement from friends to sell. If you are selling anything, you are in business and you need to listen to this.

I have a fun, painless informal business plan for you. Just answer the questions and you will be surprised at what you see on paper as your business. It is created to identify where you are now, where you want to go, and if you need to change anything. It is not a formal plan but valuable marketing tool for you. Pretend it is a fun quiz! I am calling it a "Think-it-Through list because that is what it is.

If you want to get fancy, you can go to SCORE.org to download great business templates for business plans and other business documents. After this exercise, maybe you will want to do a formal business plan.

Get your GalleriaLinda Painless Business Plan "Think-it-Through" handout today!

Selecting the Right Online Selling Venue

It seems to be the time of year to try new things!

As a business owner of the online jewelry business GalleriaLinda.com, I read forum posts in the various indie arts areas online and have found that when one person discovers a new or little known selling venue, everyone jumps on board and clamors to set up additional shops. Much discussion is had and I too get caught up in the excitement and sheepishly admit I have a variety of shops setup all over the Internet, some which are empty! Many, as it turns out, are not conducive to selling to my target customer.

Surely, some of the criteria that I read in discussions are very good, such as the technical aspects of a site (ease of use), the look (cluttered or clean), type of products sold (handmade or not), statistics (for shop, site, items), and even the response rate of the Admin running the site. To be sure, ALL of these are important.

However, I see that we are leaving out the MOST important factor in this mix - that of your target customer and where to find him or her.

Defining your target customer and the demographics surrounding them is the core of all marketing and promotional efforts that you take on and should define where you spend your dollars and energy. Without that juicy bit of discovery, you may as well be throwing darts in the dark.

How does one make the important decision of selecting an appropriate online venue before going through all the work to set up shop and list product?

Check out demographics web analysts, quantcast. There, you can enter the URL for the selling venue and discover a lot of statistics and customer demographics.

I created a quick Handout from GalleriaLinda that compares several popular online selling venues (ArtFire, BigCartel, Bonanzle, eCrater, Etsy, HandmadeFuzion, iCraft, and ShopHandmade). Not all the statistics are on this page, as I focused only on customer demographics and also the comments by quantcast. Some of the information was surprising. Visit quantcast and see what you can find out about the selling venues that you use.

Download GalleriaLinda's online selling venue customer demographics overview here! And, be sure to visit GalleriaLinda.com to see how stores in several of these venues look.